Troubleshooting
Video Fetch Fails
Resolve fetch failures from social platforms in FetchMedia.
Symptoms
- API returns error: "Failed to fetch video"
- No video in response
Causes
- Invalid or unsupported social link
- Account is out of quota
Solution
Check the Link
Make sure the URL is correct and public.
Example: https://www.tiktok.com/@user/video/1234
Verify Quota
Log in to FetchMedia dashboard and check your plan limits.
Upgrade if your quota is exhausted.
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